FAQ TROY’S TOY

Shipping

Q: How long will it take for my order to arrive?
A: Orders are processed within 1–2 business days. Shipping times depend on your location:

• Domestic: 3–7 business days

• International: 7–15 business days

You’ll receive a tracking number as soon as your order ships.

Q: Do you ship internationally?
A: Yes! We ship worldwide. Shipping costs and delivery times vary by location.

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Orders & Payment

Q: What payment methods do you accept?
A: We accept all major credit/debit cards, PayPal, and Shopify Payments.

Q: Can I change or cancel my order?
A: Orders can be modified or canceled within 2 hours of placement. After that, we may have already started processing your order.

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Returns & Refunds

Q: What is your return policy?
A: We offer a 30-day return policy. Items must be unused, in original packaging, and include proof of purchase.

Q: How do I get a refund?
A: Once we receive your return, we’ll inspect it and issue a refund to your original payment method within 5–7 business days.

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Product Questions

Q: Are your gadgets compatible with all devices?
A: Each product listing includes compatibility details. Please check the description to ensure it works with your devices.

Q: Do your gadgets come with a warranty?
A: Yes! Most products come with a 6–12 month manufacturer warranty. Check individual product pages for details.